Last Updated: October 2025
Welcome to Women’s Balance Academy (WBA) — a wellness platform created by Ceylan Ayik to support women through hormonal balance, holistic living, and community learning.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit womensbalanceacademy.com (“Website”) or use our programs and services.
1. Who We Are
Women’s Balance Academy is operated by Ceylan Ayik, based in Switzerland. Learn more about her here.
2. Information We Collect
We collect personal information only when it’s relevant to providing our services and creating a safe, personalized experience for you.
We may collect:
- Account Information: name, email address, password, country, and preferences.
- Payment Information: billing details (processed securely by our payment providers; we never store credit card data).
- Program Participation Data: progress tracking, survey responses, or course activity.
- Health or Lifestyle Insights: optional data you choose to share in coaching sessions or community discussions.
- Technical Information: IP address, browser type, pages visited, and cookies for site functionality and analytics.
3. How We Use Your Information
We use your personal data to:
- Provide and manage your membership, programs, and community access.
- Process payments and renewals securely.
- Send you relevant updates, newsletters, and educational content (you can unsubscribe anytime).
- Improve our website, programs, and member experience.
- Ensure community safety and prevent fraudulent activity.
We only process personal information when we have a legal basis — typically your consent, a contractual necessity, or legitimate business interest.
4. Cookies and Analytics
Our website uses cookies to improve user experience and understand how visitors use our content.
You can manage or disable cookies in your browser settings.
We may use privacy-compliant analytics tools (such as Google Analytics) that collect anonymous usage data to help us improve our offerings.
5. How We Protect Your Data
We take your data protection seriously.
All information is stored securely using encryption and restricted access measures.
We do not sell, rent, or trade your personal data to third parties.
Data shared with trusted partners (such as payment processors or email providers) is handled in accordance with GDPR and Swiss data protection laws, using only what’s necessary for the agreed purpose.
6. Sharing Your Information
We may share your data only with:
- Service Providers (e.g., payment gateways, email platforms, course hosting tools).
- Legal Authorities if required by law.
All partners are carefully selected and contractually obligated to protect your data.
7. Your Rights
Under GDPR and Swiss law, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent at any time.
- Request a copy of the data we hold about you.
- Restrict or object to certain types of processing.
You can exercise these rights by contacting hello@womensbalanceacademy.com.
We’ll respond within 30 days.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purpose for which it was collected or as required by law.
If you cancel your membership, your account and personal data are securely deleted within 90 days, unless legal obligations require longer retention.
9. Email Communication
By joining our programs or subscribing to the newsletter, you agree to receive updates and wellness-related information.
You can unsubscribe anytime by clicking the “unsubscribe” link in our emails.
10. Children’s Privacy
WBA services are intended for adults (18+).
We do not knowingly collect personal data from minors.
11. International Data Transfers
As a Switzerland-based company, we may process your data in Switzerland or the EU.
We ensure that all international transfers comply with GDPR standards.
12. Changes to This Policy
We may occasionally update this Privacy Policy to reflect legal or operational changes.
Updates will be posted on this page with a new “Last Updated” date.
Your continued use of our services after updates means you accept the revised policy.
13. Contact Us
If you have any questions, requests, or concerns regarding your personal data, please contact:
- E-mail: ceylan@womensbalanceacademy.com
- Whatsapp: +41 76 277 05 66
- Address: Foretaille 30A, 1292, Geneva, Switzerland
